I despaired of being able to go for a walk with Penny. She’s a Bassett/Australian Cattle Dog mix; a little stubborn with an unrelenting prey drive. When I contacted John, he was very reassuring that our situation was not hopeless. He assessed me then Penny. She took to him right away. He worked with her and he worked with both of us. He’s patient and gives clear directions. He followed up our session with an email with his directions and by phone. He has answered my questions and made it clear that he wants updates. I’m a more confident mom to Penny and we are making significant progress. I highly recommend John.